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Telecommunications Relay Service and Captioned Telephone Relay Service
Contract Term: December 29, 2009 - December 28, 2014 Contract Administrator: Jack R Cassell, jack.cassell@wisconsin.gov The State of Wisconsin provides Telecommunications Relay Service (TRS) and Captioned Telephone Service (CTS) that incorporate relay technology and use of highly trained and specially skilled Relay Operators (RO). The services are available twenty-four (24) hours per day, seven (7) days per week, three hundred sixty-five (365) days per year to State of Wisconsin who have disabilities access to telecommunications services in a manner functionally equivalent to voice to voice by following the prevailing standards of telecommunications relay service and captioned telephone relay service. For more information about TRS and CTS, please click the following web site: Or contact: Jack R Cassell, WI TRS Contract Administrator Wisconsin Department of Administration Division of Enterprise Technology 101 E. Wilson, St. 8th floor Madison, WI 53707-7844 Voice: 1-608-234-4781 Video Phone: 1-608-234-4781 TTY: 608-267-6934 FAX: 608-266-2164 E-Mail: jack.cassell@wisconsin.gov |