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Telecommunications Relay Service and Captioned Telephone Relay Service


Contract # 15-91579-902

 

Contract Term: December 29, 2009 - December 28, 2014

 

Contract Administrator: Jack R Cassell, jack.cassell@wisconsin.gov

 

The State of Wisconsin provides Telecommunications Relay Service (TRS) and Captioned Telephone Service (CTS) that incorporate relay technology and use of highly trained and specially skilled Relay Operators (RO).  The services are available twenty-four (24) hours per day, seven (7) days per week, three hundred sixty-five (365) days per year to State of Wisconsin who have disabilities access to telecommunications services in a manner functionally equivalent to voice to voice by following the prevailing standards of telecommunications relay service and captioned telephone relay service.

 

For more information about TRS and CTS, please click the following web site:

 

http://www.wisconsinrelay.com

 

Or contact:

 

Jack R Cassell, WI TRS Contract Administrator

Wisconsin Department of Administration

Division of Enterprise Technology

101 E. Wilson, St. 8th floor

Madison, WI 53707-7844

Voice: 1-608-234-4781

Video Phone: 1-608-234-4781

TTY: 608-267-6934

FAX: 608-266-2164

E-Mail: jack.cassell@wisconsin.gov



Last Modified:  1/11/2010 9:20:17 AM

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