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Frequently Asked Questions (FAQ's)
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Vanpool Rideshare Program
Are there any vanpools from my area?
Can van drivers use the van for personal use?
Could anyone possibly have a schedule like mine?
How do I purchase items other than fuel?
How do I start a vanpool in my area?
How do I use the Fuel Credit Card?
How does vanpooling work?
How is the program funded/insured?
How much does it cost to vanpool?
What are the 12/15-passenger van driver requirements?
What are the van schedules?
What if there is an emergency, and I need a ride home?
What is ridesharing and why should I do this?
What is vanpooling?
What should I do if the van is involved in an accident?
Where is the Vanpool Office located?
Where should I go for service work?
Who do I contact with suggestions?
Who is eligible to take part in this service?
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Enterprise Operations
101 E. Wilson St.
Madison, Wisconsin 53703-3405
FAX: 608-267-0600
DOAWebMaster@wi.gov