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The Division of Hearings and Appeals (DHA) is an independent entity created to conduct high quality, impartial, independent, cost and time efficient hearings; serving customer agencies and the citizens of Wisconsin.

State and local agencies take actions every day that affect citizens or businesses. Often state or federal law provides a mechanism to challenge agency decisions. If the law allows, a citizen, business or organization may request an administrative hearing. Agencies may also request administrative hearings, usually because of a suspected violation of participation in a state program.

Wisconsin works under the central panel model for administrative hearings. This means that Wisconsin uses an independent agency (DHA) to conduct hearings for other agencies. The use of an independent agency to conduct administrative hearings decreases the perception of partiality that exists if an agency conducts hearings to review its own actions. The Division has agreements with fifteen state agencies to provide hearing services and is also available on a case by case basis. While we do not conduct hearings for every state agency, our case load has grown over the years and we continue to expand the list of agencies we serve.

The Division currently consists of four administrative units and also provides administrative services to the Waste Facilities Siting Board

The Work and Family Services (WFS) Unit conducts a large volume of administrative hearings for a variety of public assistance programs and state licensed care activities, primarily for the Department of Health Services (DHS) and the Department of Children and Families (DCF).

The Corrections Unit conducts a large volume of administrative hearings for adult probation and parole matters, extended supervision, and juvenile aftercare supervision.

The General Government Unit conducts administrative hearings for many state agencies on a variety of issues.

The Office of Worker's Compensation Hearings conducts hearings for the Department of Workforce Development's Worker's Compensation Division.

The method for requesting a hearing is different for every program. Please see the more detailed information for each unit for more specific information.