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Facilities Management Information Center (FMIC)
The DSF Facilities Management Information Center (FMIC) provides centralized support for DSF's Bureau of Facilities Management. Specifically, FMIC provides the following services:
- Call Center -- Provide tenants centralized facility maintenance support for all DOA-owned facilities
- Work Order Dispatching -- Dispatch work order requests (preventative and corrective) from tenants to facility management shops
- CMMS -- Provide computerized maintenance management system (CMMS) software support to record all work order data, including status and cost to complete.
The information center is staffed weekdays from 7:30 am until 4:30 pm. Emergency situations such as safety hazards, burning smells, leaks, plugged toilets, etc should be reported directly to the information center by calling (608) 266-1485. If there is an emergency situation after hours, please report it to the Capitol Police at (608) 266-7700. All other requests for building services should be made through the web-based form.
Resources:
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What's New - Find out what enhancements, changes, etc have been made to the web-based request or process.
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New labor charge back rates effective August 15, 2007
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Instructions - When do I have to fill out a request for buildings services and how do I do it?
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Request for Building Services - Web-based form for agency contacts to request building services for DOA owned facilities. Requires IAM username/password.
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Form 8181 - Request for Building Services - This is the old form that was being used before the web-based form was introduced. We will allow tenants to access this form for internal use if you so desire. This form can not be submitted to the call center or building manager in lieu of the web-based form.
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Agency Contact List - Only agency contact designees can submit building services requests. Check this list to see who your contact is.
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Process Flowchart - Curious what happens to your request after you submit it - take a look.
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CMMS Reports - (for DSF staff only) Backlog and other reports related to DOA Building Maintenance Work Orders.
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Materials Usage Template - (for DSF staff only) Template for materials or "green sheet" so employees can record their materials usage against assigned work orders.
Any questions or concerns, please contact the DSF Information Center at:
E-mail: dsfinfo@doa.state.wi.us
Phone: (608) 266-1485
Last Modified: 9/15/2009 1:41:37 PM
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