|
Function |
Staff |
Phone Number |
E-Mail |
|
ACD / enterprise call center |
Thomas Burns |
608-224-3927 |
thomasp.burns@wisconsin.gov |
|
Long distance |
Terry Birk |
608-267-7355 |
terry.birk@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov |
|
Telecommunications acquisitions (TSSR) |
Terry Birk |
608-267-7355 |
terry.birk@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov |
|
Telecommunications Relay System (TRS) Contract/Services Manager |
Jack Cassell |
tty 608-267-6934
or call relay at 711 |
Jack.cassell@wisconsin.gov |
|
Wireless Services |
Terry Birk |
608-267-7355 |
terry.birk@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov |
|
Voice mail problems (AT&T locations) |
NDS Helpdesk |
NOC |
Phone, email, portal - Authorized agency contacts only
(NDS NOC supports ATT Unity voice mail platform) |
|
Local voice services contract Management |
Terry Birk |
608-267-7355 |
terry.birk@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov |
|
Voice processing enterprise management |
Barb Ripp |
608-267-0298 |
barb.ripp@wisconsin.gov |
|
Voice equipment: IVR, PBX, Key Systems |
Terry Birk |
608-267-7355 |
terry.birk@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov |
|
Voice equipment: ISDN |
Barb Ripp |
608-267-0298 |
barb.ripp@wisconsin.gov |
|
Enterprise Telecommunications consulting |
Terry Birk |
608-267-7355 |
terry.birk@wisconsin.gov or DOADETTelecomAdministration@wisconsin.gov |
|
Enterprise Telecommunications consulting |
Barb Ripp |
608-267-0298 |
barb.ripp@wisconsin.gov |
|
BadgerNet Data, Circuit or router Management problems |
Eschelp@doa.state.wi.us |
|
BadgerNet Data Network Provisioning questions |
WIbadgernet@wisconsin.gov |
|
BadgerNet Converged Network (BCN) Contract |
Connie Bandt |
608-264-9414 |
Connie.bandt@wisconsin.gov |
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Bureau of Business Services |
James Sylla(Bureau Director) |
608-267-6926 |
James.Sylla@wisconsin.gov |
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