This page provides information intended to assist state agencies with the implementation of Electronic Lockbox applications (aka eReceipting and ePayments).  Electronic lockboxes are attached to agency Internet or IVR storefronts, and provide ePayment capability (credit/debit card and/or eChecks) and real-time and/or batch electronic remittance data.  Agency staff engaged in the implementation of Electronic Lockbox applications should first read the eReceipting Guide below. Questions regarding Electronic Lockboxes can be directed to the following individuals within the Department of Administration:

Technical Questions:

Chaitanya Kuttanoor, Div. of Enterprise Technology, Chaitanya.Kuttanoor@wisconsin.gov

Financial/Cash Management/Accounting Questions:

Jeff Anderson, State Controller’s Office, Jeff.Anderson@doa.state.wi.us

Melissa Hay, State Controller's Office, Melissa.Hay@wisconsin.gov

Becky Markgraf, State Controller's Office, Becky.Markgraf@wisconsin.gov

ELECTRONIC LOCKBOX DOCUMENTS

Electronic Lockbox Guide

This guide provides an overview of the Electronic Lockbox process as well as answers to frequently asked questions.  It also provides best practices for accepting credit/debit card and ACH payments and for charging convenience fees.

Request for Electronic Lockbox Application

This form should be used to request a new electronic lockbox implementation within an agency.

Calculation of Convenience Fees

Because the interchange fees change frequently, please contact the State Controller's Office for up to date convenience fee information.

U.S. Bank E-Payment System Implementation Questionnaire

A questionnaire is used to establish the customized attributes of each Electronic Lockbox application.  Please email us to receive this questionnaire. 

Electronic Lockbox Reconciliation

Please email us to receive a MS Excel Workbook which can be used to reconcile the daily EPayment System Remittance File to the Cash Receipt documents auto-uploaded into WiSMART.