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Contacts - US Cellular

General

Website: http://www.uscellular.com

FEIN # 62-1147325

Account Representatives

Contact Information for State Agencies:

Contact the primary contacts for:

  • Rate plan analysis
  • Usage reports
  • Equipment analysis and selection
  • Account review and status meetings
  • Wireless data applications
  • Overall management of State of WI accounts
  • All equipment/accessory billing questions
  • All new line, upgrade and accessory ordering
  • User name changes
  • Price plan changes
  • Cancelling a line

Primary:

John Albrecht, Business Sales Account Executive
john.albrecht@uscellular.com

920-723-4814

 

Secondary:

Tom Sisk, Business Area Sales Manager
tom.sisk@uscellular.com

414-587-0528

Contact Information for Authorized Users (other governmental agencies):

Primary:
Angela Woodley, Administrative Assistant
angela.woodley@uscellular.com

262-313-8029

HelpDesk

Business 2 Business (Monday – Friday 7 a.m. – 6 p.m., Saturday 9 a.m. – 6 p.m., closed Sundays and Holidays

 

Contact for all billing questions with the exception of equipment/accessory related charges

  • Voice mail resets
  • Suspending or un-suspending a line
  • All other general account related questions
  • Activation of phones

Primary Contact, M-F, 8-4:30:

State of WI Support Team

800-305-2501

stateofwi@uscellular.com

 

Outside those hours:

800-305-2501

24 Hour Roamer Support and Assistance

888-872-7462